Contact us

At Brightech we measure success by the number of satisfied customers we have, and to support that, we stand behind everything with at least a 3-year warranty. Whenever you have a question about a Brightech product, contact us immediately and we will promptly respond.

If you are not satisfied with your Brightech purchase, you can return it for a replacement or refund. Items must be returned within the time frame listed with every product. Brightech’s guarantee does not cover damage caused by improper use or accidents. If your item has a manufacturing defect in its operation, please contact us on the Warranty Request Page.

You can return or exchange purchases made through Amazon by contacting us via email at wecare@brightechshop.com, or from our Contact Us form.

If you are requesting a Warranty Replacement/Fix please visit this page: Warranty Request Page

Have questions about a product or your order? You may also contact us at our toll free number or via online chat:
1-844-550-8324
Monday – Thursday
10:00AM PST – 5:00PM PST